I met Matt when I first joined the chapter and was already reviewing my Life Assurance as well as private medical cover. My frustration with my previous insurers is that they worked on a strict computer based guideline and could not give me answers to specific requirements.
Matt listened to all of my requirements and tailored a private medical cover to suit me and inspire confidence in my cover and at a price I am happy with. For my life assurance, Matt advised me to stay where I am as the new guidelines would not benefit me.
I appreciate an honest and considerate service and experience in dealing with something that I was expecting to be a ‘tooth pulling experience’ based on previous conversations with other suppliers. Thank you for the virtual lanaesthetic before quoting!